Description

Step into the epicenter of innovation. We are a driven, high‑performing team of dedicated communicators who value collaboration, professionalism and mutual support. We set the bar high, celebrate each other's successes and take pride in having one another's backs. We care deeply about what we do-and about how we do it. We value respect and generosity of spirit, and we expect teammates to show up accordingly.

As a Communication Manager-Vice President on the Global Technology Communications team, you'll be at the cutting edge-translating breakthrough tech into compelling stories that shape the future of one of the world's largest financial institutions. You'll set the editorial agenda, drive real-time storytelling and amplify the voices of 65,000+ technologists across 20+ global tech hubs. Your mission as managing editor: demystify the latest in AI, cloud, cybersecurity and more, connecting innovation to business impact and customer experience for both technical and non-technical audiences. You will thrive in a collaborative, high-energy environment-bring positivity, creativity and a sense of fun to their work, and you should value building strong, respectful relationships across teams.

Job Responsibilities:

• Own and evolve the editorial strategy for Global Technology, ensuring it's always aligned with the firm's boldest tech ambitions and business priorities.
• Run the end-to-end editorial process at startup speed-from idea to launch-prioritizing what matters most, governing quality and hitting deadlines.
• Source, report and craft high-impact narratives that fuel our tech culture and connect strategy to outcomes, partnering closely with GT Communications partners across the firm.
• Maintain a dynamic editorial calendar and lead a biweekly editorial huddle with tech comms pros from every line of business.
• Plan, create, edit and publish daily content across all GT channels-web, mobile, email, digital signage-delivering a seamless, high-quality experience.
• Shape and polish news stories, collaborating with subject matter experts and stakeholders to ensure accuracy and impact.
• Advise and empower Tech Center Communicators to maximize the reach and resonance of global editorial across local channels.
• Create must-read technology thought leadership for firmwide channels, including the company intranet and flagship publications, making complex topics accessible and engaging.
• Become a power user of our content management system, producing visually compelling layouts and integrating multimedia elements.
• Partner with the Corporate Communications Multimedia Director to bring stories to life with photos, graphics, charts and data visualizations.
• Harness audience analytics to track reach, engagement, and comprehension-using insights to continuously optimize content strategy.

Required qualifications, capabilities and skills:

• Bachelor's degree in journalism, communications, public relations or a related field.
• 7+ years of experience as a communicator in a high-impact writing role in technology or financial services.
• Exceptional writing, editing and proofreading skills-able to turn complex tech into crisp, engaging narratives.
• Proven ability to thrive in a high-volume, high-velocity environment.
• Experience with visual communications, including graphics and video.
• Strong skills in intranet design, management and content development.
• A data-driven mindset-comfortable leveraging metrics and analytics to measure success and drive strategy.
• Outstanding collaboration, relationship-building and stakeholder management skills.
• Excellent editorial judgment, adaptability and creative problem-solving under pressure.
• Masterful multi-tasking and time management.

Preferred qualifications, capabilities and skills:

• Experience working in BigTech, Fintech or as a journalist covering the tech industry.
• Design, production or multimedia expertise.
• Proficiency in Microsoft Office, SharePoint, Photoshop; bonus for HTML or other digital skills.
• A sense of humor and a passion for working with others to achieve great results.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. \n
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\n Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer. \n