Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Pharmaceutical Sales

Job Sub Function:
Sales - Neuroscience (Commission)

Job Category:
Professional

All Job Posting Locations:
Springfield, Massachusetts, United States

Job Description:

We are searching for the best talent for a Neuroscience Sales Specialist to support clients in the Greater Springfield, MA area west to the Berkshires territory.

This posting may be considered for multiple levels within the same sales job family based on the candidate's experience, skills, and demonstrated capabilities. Final leveling and title will be determined based on assessment against the level-specific expectations.

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose: Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact through customer-driven execution that puts patients first.

Key Responsibilities

• Engage healthcare professionals and stakeholders using customer-specific approaches aligned to practitioner priorities, institutional needs, and patient outcomes.
• Develop expertise in the Neuroscience portfolio, including Caplyta and apply approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
• Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
• Develop and execute strategic pre-call and account plans focusing on actions that drive business outcomes aligned to territory, district, regional and national goals reviewing progress regularly.
• Identify, prioritize, and engage key stakeholders that influence business tailoring messages and resources specific to each role.
• Optimize selling time and stakeholder access across accounts and care settings.
• Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
• Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
• Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
• Conduct meaningful two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
• Collaborate with internal partners to support coordinated customer engagement across face-to-face, virtual, and digital channels as available.
• Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
• Partner across functions creating a culture of shared accountability mindset to deliver a consistent customer experience and achieve business objectives.
• Share field insights and observations to inform planning, prioritization, and continuous improvement.
• Adhere to all Health Care Compliance policies and guidelines.
• Use CRM and evolving, approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.

Qualifications / Requirements

Education:

• A minimum of a Bachelor's Degree required; MS/MBA/PhD preferred.

Required:

• A valid driver's license issued in one (1) of the fifty (50) United States.
• A minimum of three (3) years of relevant work experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recently transitioned from Active-Duty Military
• The ability to travel up to 50%, which may include overnight and weekend travel.
• Must live in the geography and/or be willing to relocate to the geography.
• Selling: Experience using a structured sales approach, adapting engagement based on customer needs, and confirming clear next steps to advance appropriate adoption.
• Problem Solving: Experience identifying account obstacles, gathering key information, determining next steps, and escalating appropriately when needed.
• Forming Partnerships: Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
• Strategic Sales Planning: Experience creating and executing a territory or account plan by setting priorities, aligning activities to goals, and adjusting based on insights and results.
• Cross-functional Collaboration: Experience partnering across internal teams by engaging the right stakeholders, sharing relevant information, and coordinating actions that improve the customer experience.
• Data Savvy: Identifies key information and data as well as relationships between different pieces of information. Uses business-related data presented in graphs, tables, and reports to extract insights and develop data-driven solutions using appropriate analysis.

Preferred:

• Experience in the Neuroscience therapeutic area.
• Experience working in complex accounts, institutional environments, or integrated delivery networks.
• Experience navigating payer access, reimbursement, affordability, or other dynamics that impact appropriate utilization.
• Demonstrated track record of consistently achieving sales goals in a competitive selling environment.
• Demonstrated ability to influence internal and external stakeholders to support coordinated customer engagement.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
• Clinical Expertise: Experience communicating clinical and scientific information using approved materials, explaining evidence accurately, and tailoring messaging to customer priorities within guidelines.

Other:

• This job description is not intended to be an exhaustive list of responsibilities; additional duties may be assigned as business needs evolve in alignment with business priorities and enterprise needs.

Preferred Skills:

• Learning Aptitude towards AI/Tech: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

Note: Position grade and compensation will be adjusted based upon years of relevant experience.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's What You Can Expect

Application review: We'll carefully review your CV to see how your skills and experience align with the role.

Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps:For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills:

Preferred Skills:
Analytical Reasoning, Business Behavior, Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Data Savvy, Developing Partnerships, Execution Focus, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Report Writing, Sales, Sales Support, Sales Trend Analysis, Strategic Sales Planning

The anticipated base pay range for this position is :
Base salary $79,000 - $158,000 adjusted on relevant experience

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits