Description
Northern Michigan University is seeking applications for an Academic AV Technology Coordinator I.
The position works under the direction of the AV Operations Supervisor, provides support for
university-wide installed and portable audio visual systems serving academic, administrative, and
event needs. Responsibilities include day-to-day operational support of a variety of platforms and
technologies including video conferencing systems, classroom AV equipment, and event production
resources for NMU, regional, and national communities. Collaborate with Audio Visual Services team
in coordination, operation, troubleshooting, maintenance, and user training of audio visual soft-client
applications, control interfaces, video conferencing, and streaming recording systems. Assist with
video conference and event management including scheduling, equipment setup, operating,
monitoring and user support.
Requirements
Minimum qualifications:
Bachelor’s Degree.
One year experience as an audio visual technician.
Prior experience setting up, operating, troubleshooting, and supporting users with audio visual
technology, preferably in an education or training setting.
Required knowledge/skills/abilities: Demonstrated knowledge and practical application of digital audio
and video systems including audio and video compression, digital rights management, digital video
communication protocols and standards, wireless technologies for video and audio distribution,
videoconferencing systems, streaming video systems, and of industry practices and procedures as
related to audio visual presentation services within a corporate or university teaching environment.
Basic networking understanding including principles, standards, protocols, and applications.
Skill in operating a wide range of audio visual equipment such as projectors, computers, cameras,
analog and digital audio mixers, video recording equipment, fixed room and portable sound and
lighting systems.
Demonstrated skills in diagnosing and troubleshooting end user problems,
identifying client's needs, and recommending and/or performing appropriate solutions.
Excellent oral, written and interpersonal communication skills, including the ability to communicate technical issues
to a non-technical audience.
Ability to establish and maintain effective partnerships and working
relations with individuals, schools, and state and community organizations.
Ability to organize and coordinate resources to expedite solutions and complete event requests within given deadlines.
Ability to exercise independent judgment and initiative, work independently and follow through on
requests and demands with minimal direction. Willingness to take on new projects, develop creative
solutions and embrace new and emerging technologies that may have a positive impact on the
university.
Ability to stand, climb, stoop, and crouch for extended periods of time, and able to lift and
carry up to 50 lbs. for short periods of time for set-up, installation, and repair of audio visual
equipment and systems with or without reasonable accommodations.
Ability to provide positive customer service skills in a friendly, approachable and effective manner. Ability to remain calm under
pressure and when problems occur.
Ability to work evenings and weekends and be on-call.
The schedule is traditionally Monday-Friday, 10:00 am-7:00 pm with occasional morning and weekend
work required. The targeted salary range is $46,160-$49,600.
Northern Michigan University, with 7,197 students and 194 degree programs, is located along the shore
of Lake Superior in the vibrant, historic city of Marquette, consistently named a top spot in the nation to
raise a family, vacation, and enjoy an excellent quality of life. See more at www.nmu.edu/marquette.
For a summary of the benefits offered by Northern Michigan University, visit https://nmu.edu/hr/benefits and under summary of benefits, select administrative professional.
Submit NMU staff application, cover letter, resume and references utilizing our on-line application
process by accessing https://jobs.nmu.edu. All required application materials must be submitted
electronically by August 13, 2026.
NMU is an equal opportunity employer.
