Description

The Town of Leesburg, Virginia is seeking an experienced professional to serve as Director of Information Technology.  The successful candidate will lead a dedicated team of professionals to organize, plan and administer all aspects of information systems technology to support the activities of the Town government and its residents, from inception through planning to delivery. The Director of Information Technology reports to the Assistant Town Manager / CFO. 

The Town of Leesburg is a dynamic organization, technology-forward, and committed to providing high quality digital services and exceptional customer service to its internal and external stakeholders. The Information Technology Department’s mission is to exceed the Town of Leesburg’s residents’ and employees’ expectations in delivering accessible and reliable technology services - creating a greater good for the local community.  

Primary Duties & Responsibilities

• Serves as the project leader for departmental staff members during the implementation of new or upgraded business software systems.
• Serves as the primary point of contact with vendors for all major technology systems with the responsibility of monitoring the adherence to the terms of the contracts.
• Develops the Town-wide plan for scheduling technology implementations with consideration to budget, resources, and change management.
• Facilitates decisions by departmental staff on the investment, implementation, and use of technology to support their business objectives.
• Sets policy and procedures for exceptional communication between IT and the user base regarding system outages and service disruptions.
• Assists Human Resources and the Town Manager to update and establish personnel policies regarding the use of technology.
• Oversees the day-to-day operation of the Town’s networks, databases, applications, cloud services, hardware, and other technology services managed by the IT Department.
• Maintains and operates a business continuity plan for the Town’s IT resources.
• Manages the IT support operation with clearly defined goals and metrics for ensuring high levels of customer service.
• Develops Town information systems plans in alignment with the Town Manager’s strategic plans, with special emphasis on the role of information in a municipal government.
• Cultivates a collegial and mutually supportive environment among staff to promote creativity, excellent customer service, and retention of talented staff.
• Supports continuing professional education and career enhancement opportunities for staff.
• Advises the Town Council and senior management on information technology, conducting research and presenting findings and recommendations, as necessary.
• Ensures information technology training is provided both for department staff and for Town staff needing information technology to accomplish their duties.
• Oversees the preparation and administration of the department budget.
• Other duties as assigned. 

Priorities 

The Town has identified the following priorities for the incoming Director of Information Technology:  

• Establish and sustain positive and constructive working relationships with internal and external stakeholders.
• Develop an Information Technology Strategic Plan and Governance Policy.
• Foster the development of the IT Department staff and plan for succession.
• Utilize technology to enhance the customer experience among other Town departments and for Town residents, businesses, and visitors.
• Develop and implement a cyber security strategy.
• Plan for continuity of operations in the event of an emergency.

Compensation and Benefits

Compensation for the Director of Information Technology is dependent upon qualifications and experience within a hiring range of $175,000 - $218,000 annually.  The successful candidate will be provided the Town’s benefits package including affordable health insurance coverage, participation in the Virginia Retirement System, an optional 457(b) retirement plan with a Town matching contribution, flexible spending accounts, voluntary benefits, employee assistance program (EAP), complementary membership to the Town’s full-service recreation center, parental leave, and generous paid time off.  

Application Process

Qualified candidates are encouraged to submit a cover letter and resume with salary expectations and professional references to the Berkley Group via email at doug.walker@bgllc.net.  While the position is open until filled with a first review of applications beginning on September 13, 2024.

For the full recruitment profile, please visit www.bgllc.net.

Requirements

Qualifications, Education and Experience

• Bachelor’s Degree in Information Technology, Information Systems, Computer Science, Business Administration or a related field, with a minimum of eight (8) years of progressively responsible experience in managing IT operations, including supervisory experience, or equivalent combination of education and experience.
• Master’s degree in Information Technology, Information Systems, Computer Science, Business Administration or a related field preferred.
• Local government information technology experience preferred.
• Industry appropriate certifications are preferred including PMP, CGCIO, ITIL, CISM, CISA, CGEIT and Prosci CCP.
• Bilingual in English/Spanish preferred.