Colorado Academy seeks a curious, service-minded technology professional to join an innovative and collaborative Technology Department as a full-time member, effective immediately. This position is well suited to someone who enjoys solving problems, helping people, and exploring how technology can enhance teaching and learning.

The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands-on technical support, with the remainder devoted to educational technology, training, and classroom support.

Key responsibilities

• Serve as first-tier support for students, faculty, and staff through the help desk, email, and walk-up requests
• Assist faculty and students in using AI, digital tools, and emerging technologies
• Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices
• Support teachers and students in implementing technology tools in the classroom, including Canvas
• Set up and maintain computers, iPads, printers, classroom technology, and other school equipment
• Develop and maintain technology guides, video tutorials, and interactive resources
• Assist with hardware configuration, device deployment, and support of the 1:1 device program
• Create and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) support
• Escalate complex issues appropriately and document solutions for the team
• Help plan and lead faculty training and workshop sessions on technology tools
• Support a culture of responsible, creative, and innovative technology use among students and faculty
• Other tasks as assigned